American Society for Training and Development. Basics of Employee Empowerment. Alexandria, VA, American Society for Training and Development, 1991. 12 p.
Book call no.: 658.312404 A5121 no.9105

American Society for Training and Development. How to Delegate. Alexandria, VA, American Society for Training and Development, 1990. 12 p.
Book call no.: 658.312404 A5121 no.9011

Byham, William C. and Cox, Jeff. HeroZ: Empower Yourself, Your Coworkers, Your Company. New York, Harmony Books, 1994. 1 vol.
Book call no.: 650.1 B993h

Byham, William C. Zapp! in Education: How Empowerment Can Improve the Quality of Instruction, and Student and Teacher Satisfaction. New York, Fawcett Columbine, 1992. 1 vol.
Book call no.: 371.201 B993z

Byham, William C. and Cox, Jeff. Zapp: The Lightning of Empowerment: How to Improve Productivity, Quality, and Employee Satisfaction.. New York, Fawcett Columbine, 1988. 191 p.
Book call no.: 650.13 B993z

Cotton, John L. Employee Involvement: Methods for Improving Performance and Work Attitudes. Newbury Park, CA, Sage, 1993. 310 p.
Book call no.: 658.314 C851e

Foy, Nancy. Empowering People at Work. Brookfield, VT, Ashgate Pub, 1994. 268 p.
Book call no.: 658.4036 F796e

Gilbert, G. Ronald and Nelson, Ardel E. Beyond Participative Management: Toward Total Employee Empowerment for Quality. New York, Quorum Books, 1991. 244 p.
Book call no.: 353.00172 G464b

Leatherman, Richard W. Quality Leadership Through Empowerment: Standards of Leadership Behavior. Amherst, MA, HRD Press, 1992. 396 p.
Book call no.: 658.4092 L438q

McDermott, Robin E. and others. Employee Driven Quality: Releasing the Creative Spirit of Your Organization Through Suggestion Systems. White Plains, NY, Quality Resources, 1993. 243 p.
Book call no.: 658.562 M134e

Oakley, Ed and Krug, Doug. Enlightened Leadership: Getting to the Heart of Change. New York, Simon & Schuster, 1993. 263 p.
Asking vs Telling, pp 123-136. The Ultimate Empowerment Tool, pp 137-166
Book call no.: 658.4092 O11e

Pfeffer, Jeffrey. Competitive Advantage Through People: Unleashing the Power of the Work Force. Boston, Harvard Business School Press, 1994. 281 p.
Book call no.: 658.314 P524c

Plunkett, Lorne C. and Fournier, Robert. Participative Management: Implementing Empowerment. New York, Wiley, 1991. 273 p.
Book call no.: 658.3152 P737p

Roberts, Harry V. and Sergesketter, Bernard F. Quality Is Personal: A Foundation for Total Quality Management. New York, Free Press, 1993. 169 p.
Book call no.: 658.562 R644q

Scott, Cynthia D. and Jaffe, Dennis T. Empowerment: A Practical Guide for Success. Menlo Park, CA, Crisp Publications, 1991. 90 p.
Book call no.: 658.314 S425e

Sibson, Robert E. Maximizing Employee Productivity: A Manager's Guide. New York, American Management Association, 1994. 198 p.
Book call no.: 658.314 S564m

Stewart, Aileen M. Empowering People. London, Pitman Publishing, 1994. 186 p.
Book call no.: 658.4036 S849e

Vogt, Judith F. and Murrell, Kenneth L. Empowerment in Organizations: How to Spark Exceptional Performance. San Diego, CA, University Associates, 1990. 246 p.
Book call no.: 658.314 V886e

Federal Quality Institute (U.S.). Employee Involvement and Quality Management in the Federal Government. Washington, Jul 1993. 64 p.
Divided into three parts: 1) The Components of Employee Involvement, 2) Steps to Increase Employee Involvement, and 3) Summary and Conclusion (includes lessons learned)
Doc. call no.: M-U 43958-8

Hatton, Jay L. (Capt, USMC). Bridging the Motivation Gap: Empowerment in Total Quality Settings. Monterey, CA, Dec 1993. 82 p. (Naval Postgraduate School (U.S.) Thesis)
Doc. call no.: M-U 42525 H366b

Hotchkiss, Thomas O. H. (Maj, USAF). Empowerment: The Key to Successful Implementation of Total Quality Management (TQM). Maxwell AFB, AL, 1991. 16 p. (Air University (U.S.) Professional Military Comptroller Course. Student report )
Doc. call no.: M-U 42445-2 H832e

Blanchard, Kenneth. Self-Evaluation Nurtures Independence and Empowerment at Work. Total Quality Newsletter 4:7 Aug '93.

Burns, Greg. The Trouble with Empowerment. Quality Digest 14:47-49 Feb '94.

Carroll, Douglas (Maj, USAF). Empowerment...Making It Work for You. Quality Exchange 1:7 Fall '93.

Chamberlain, Doni. Teams and Unions: Avoiding Legal Risks. Quality Digest 14:35-38+ Apr '94.

Dobbs, John H. The Empowerment Environment. Training & Development 47:55-57 Feb '93.
Discusses the ways an organization can create the right conditions for empowerment.

Donovan, Michael and Bond, David. Empowering Self-Managing Work Teams. Quality Digest 14:34-39 Mar '94.
Discusses the elements of the STAR system which is a plan for managing empowerment complete with measures, feedback mechanisms, and defined roles

Edosomwan, Johnson A. People: The Key to Continuous Quality Improvement. Quality Observer 2:9 Sep '93.

Employee Involvement: Speed & Fairness Add Credibility to Floundering Suggestion Systems. Total Quality Newsletter 4:4 Dec '93.

Empowerment. TQM Magazine 5:entire issue Jun '93.
Offers fourteen articles concerned with employee empowerment.

Greenlaw, Mary. Do Teachers Really Want to Be Empowered? Contemporary Education 64:119-122 Winter '93.

Helton, B. Ray. Empowerment and Training. Quality Observer 2:5 May '93.

Holpp, Lawrence. Applied Empowerment. Training 31:39-44 Feb '94.
Offers 'a practical guide to sharing power and responsiblity with front-line workers'. Includes several graphs: The Empowerment Continuum, The Boundary Diagram, and The Team Development Planning Matrix

Hotchkiss, Thomas O. H. Maj. Empowerment: The Key to Successful Implementation of Total Quality Management. Air Force Comptroller 27:4-7 Jul '93.

How to Make Extraordinary Effort the Rule Rather than the Exception. Total Quality Newsletter 5:1-3 Feb '94.

Hoye, Jeff and Tupper, Tim. Empowerment: The Results of a 500-Year Experiment. Quality Digest 14:48-51 Mar '94.
Uses the Roman Empire as a role model for empowerment.

Kruse, Kevin A. Making Employees Part of the Plan. Security Management 37:117-119 Sep '93.

Laabs, Jennifer J. Linking TQM and Employee Empowerment Saves Money and Improves Processes. Personnel Journal 72:21+ Sep '93.
Presents strategies to empower employees

Levinson, Marc. Playing with Fire. Newsweek 121:46-48 Jun 21 '93.
Several U.S. firms' experiences with participatory management are discussed

McKenna, Joseph F. Empowerment Thins a Forest of Bureaucracy. Industry Week 242:64 Apr 5 '93.
In 1989, the U.S. Forest Service approved the use of quality-management techniques throughout its system, and it is showing how worker empowerment leads to better customer service

Millar, Ian. It's a Case of Quality. TQM Magazine 5:31-36 Oct '93.
'For quality to become a company's natural way of working it needs to be accepted by everyone. By utilizing its people, J.I. Case turned itself around'

New Era of Labor Relations. Quality Progress 26:50+ Sep '93.
Offers four articles by union presidents (Jack Sheinkman of the Amalgamated Clothing and Textile Workers Union, Mort Bahr of the Communication Workers of America, Owen Bieber of the United Auto Workers, and Lynn Williams of the United Steel Workers of America). Each union president discusses current quality initiatives between their unions and such companies as AT&T, Ford, Xerox, and National Steel.

Overcoming Cynicism: How to Keep Bad Attitudes from Dragging Down Quality. Total Quality Newsletter 4:1-3 Dec '93.
Includes an inset titled, How Pervasive Is Cynicism in Quality Intiatives, which mentions two employee attitude studies.

Quality Demands Careful Balance of Competition, Cooperation. Total Quality Newsletter 4:1-3 Nov '93.

Reich, Robert and Copening, Linda. Empowerment Without the Rhetoric. Quality Progress 27:35-37 Jun '94.
The Labor secretary and a union leader explain the progress of partnership at the U. S. Department of Labor

Ryan, John. Employees Speak on Quality in ASQC/Gallup Survey. Quality Progress 26:51-53 Dec '93.
Survey results show team-based activities and empowerment attitudes are becoming a fairly common way of working

Simmerman, Scott J. Achieving Service Quality Improvements. Quality Progress 26:47-49 Nov '93.
Discusses the need for vision, commitment, and empowerment and how apathetic employees affect quality

Stone, Wayne G. (Maj, USAF). Empowerment: Keeping the Promise of the Total Quality Revolution. Air Force Journal of Logistics 17:18-22 Summer '93.

Taylor, David L. and Ramsey, Ruth Karin. Empowering Employees to 'Just Do It'. Training & Development 47:71-76 May '93.

Testing Teams' Legality: Teams, Unions Nudge for Space on Narrow Workplace Floor. Total Quality Newsletter 4:6 Jun '93.
Recent National Labor Relations Board rulings cloud the boundaries between teams and organized labor.

Truesdell, Jim. Temporary Employees and the Quality Process. Quality Observer 2:3-4 Oct '93.