Functional Process Improvement Fundamentals
Foreword

Department of Defense
Topic(s): Government BPR, Reengineering / BPR

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Foreword

Functional Process Improvement (FPI) Fundamentals

AMEC - 288

3 Days

Table of Contents

I. Foreword

II. Introduction:

Course Description

Course Learning Objectives

Course Outline

III. Chapter One -- Introduction to Corporate Information Management (CIM)

Overview of Information Resources Management (IRM)

Information as a Change Agent for Today's Organizations

IRM and the Federal Law

The Department of Defense (DoD) Information Management (IM) Program

DoD IRM Management Structures

DoD Corporate Information Management (CIM)

Summary

IV. Chapter Two -- Introduction to Functional Process Improvement (FPI)

Overview of the Functional Process Improvement Program (FPIP)

Functional Process Improvement and Information Management

Functional Process Improvement Program (FPIP) Vision

Objectives of the Functional Process Improvement Program (FPIP)

Components of the Functional Process Improvement Program (FPIP)

Concept of Process Management

Functional Process Improvement (FPI) -- Methodology

Conclusion

V. Chapter Three -- Introduction to Strategic Planning.

Basics of Strategic Planning

Benefits of Strategic Planning

Cost of Poor Planning

Importance of Strategic Planning

Secure Executive Commitment

Confirm/Define Mission

Develop the Strategic Plan

Benchmarking & Best Business Practice Analysis

Summary

VI. Chapter Four -- Introduction to Business Planning.

Basics of Business Planning

Develop the Business Plan

Document Current Business Processes

Document Functional Architecture

Initiate FPI Project

Summary

V. Chapter Five -- Process Analysis (Problems/Opportunities).

Introduction

Process Management

Activity Analysis -- Understanding the Business

Activity Modeling

Introduction to IDEF0

Introduction to Data Modeling & IDEF1X

Process Modeling -- Summary

Overview of Activity-Based Costing

Functional Process Improvement Analysis Tools & Techniques

VI. Chapter Six -- Process Design/Justification.

Process Design

Exploiting Improvement Opportunities

Selecting Promising Improvement Opportunities

Identifying Better Business Practices

Proofing the Concept

Overview of Functional Economic Analysis (FEA)

VII. Chapter Seven -- FPI and Organizational Change

Introduction

Reactions to Change

Implementation Strategies

Summary

APPENDICES

Appendix A. Chapter One - Overhead Slides

Appendix B. Chapter Two - Overhead Slides

Appendix C. Chapter Three - Overhead Slides

Appendix D. Chapter Four - Overhead Slides

Appendix E. Chapter Five - Overhead Slides

Appendix F. Chapter Six - Overhead Slides

Appendix G. Chapter Seven - Overhead Slides

Appendix H. DoD 8020.1-M, DoD Interim Management Guidance for Functional Process Improvement, August 1992 & Change 1, January 1993

Appendix I. Process Improvement for DoD Functional Managers, Second Edition

Foreword

Welcome to the FPI Fundamentals Course. Over the next three days we will introduce you to one of the most needed programs in the Federal government -- the Functional Process Improvement (FPI) Program. However, FPI is more than just a program. Like Total Quality Management (TQM), it is a philosophy of continual improvement of an organization's operations, making it more efficient and effective in carrying out its mission.

We must always be mindful of the importance of our mission within the Department of Defense. Each of us, both military and civilian, as well as the DoD contractors that support our organizations, must continually strive to make our functions more streamlined and less costly, while maintaining, or even increasing, our mission capabilities. Our nation deserves no less.

I hope you take what you will learn from this course and really apply it. You can make a difference in the way we, in DoD, accomplish our mission! Good luck, and again, welcome to the course.

ARTHUR DERRIL WATTS

Course Director

Army Management Engineering College

Functional Process Improvement (FPI) Fundamentals

AMEC - 288

3 DAYS

PURPOSE: This course is designed to provide fundamentals of Functional Process Improvement (FPI) as described in DoD 8020.1-M, and subsequent Change 1, 15 January 1993..

SCOPE: The information shared in this course represents concepts, policies, and procedures employed in the conduct and management of an FPI Program. The attendee will receive the latest information concerning Department of Defense (DoD) FPI policy, strategies, and direction for implementation of this important part of the Corporate Information Management (CIM) initiative. The course will address recent successes in applying FPI techniques to organizations across DoD. The course will also examine how FPI interfaces with Total Quality Management (TQM) and information engineering.

WHO SHOULD ATTEND: This course is designed for individuals currently or soon to be involved in a Functional Process Improvement project; or those who need to know how to implement such projects.

PREREQUISITES: Applicants should be GS-11 or above or their military equivalents. Requests for waiver of these prerequisites should be submitted to AMEC prior to registering.

AVAILABLE TRAINING MODES: Resident and on-site.

For further information regarding this course, contact Mr. Derril Watts, Information Management Team, (205) 586-5287 or voice mail DSN 793-0419; or DSN 793-0440, FAX (309) 782-0437.

Functional Process Improvement (FPI) Fundamentals

AMEC-288

Course Learning Objectives

I. General Objectives. Upon completion of the FPI Fundamentals course, the student should be able to:

List and explain the principles of the Corporate Information Management (CIM) initiative.

Accurately describe the concept behind Functional Process Improvement (FPI).

List the major components of FPI.

Accurately describe the major phases of an FPI project.

Accurately describe the concept of strategic and business planning.

List and define several process analysis techniques that can be used in implementing an FPI project.

II. Specific Objectives.

Module I. Introduction to Corporate Information Management (CIM) Principles.

Describe the concept behind the CIM initiatives.

List and explain the principles of the Corporate Information Management (CIM) initiative and how they relate to the FPI Program.

Module II. Introduction to Functional Process Improvement (FPI).

Define the concept behind the FPI Program.

List and define the objectives of the FPI Program.

Explain the concept of "process management".

List the major components of FPI.

Accurately describe the 25-step process to implementing FPI in an organization.

Module III. Introduction to Strategic Planning.

Describe the concept of strategic planning.

Describe the parts of a strategic plan.

Explain benchmarking & concept of best business practice analysis.

Module IV. Introduction to Business Planning.

Describe the concept of business planning.

Describe the parts of a business plan.

Explain the Functional Architecture.

Explain the steps in defining functional processes.

Module V. Process Analysis (Problems/Opportunities).

Define Activity Modeling.

Define Data Modeling.

Describe Activity-Based Costing and how it is used in FPI

Explain the concept behind functional process improvement analysis.

List and define several process analysis techniques that can be used in implementing an FPI project.

Module VI. Process Design/Justification.

Describe the three levels of process design.

Describe two general approaches to best business practices.

List three ways to "Proof the Concept" before full implementation.

Define the concept behind the Functional Economic Analysis (FEA).

Module VII. FPI and Organizational Change

Define culture change.

Describe what role culture change plays in implementing an FPI initiative.

DoD Corporate Information Management (CIM)

Functional Process Improvement Program (FPIP)

Functional Process Improvement (FPI) Fundamentals

AMEC - 288

3 Days

COURSE OUTLINE

I. Introduction to Corporate Information Management (CIM) Principles. 1 Hour

II. Introduction to FPI. 3 Hours

III. Introduction to Strategic Planning. 2 Hours

IV. Introduction to Business Planning. 3 Hours

V. Process Analysis (Problems/Opportunities). 8 Hours

VI. Process Design/Justification. 4 Hours

VII. FPI and Organizational Change 1 Hour

TOTAL COURSE MATERIAL 22 Hours

ADMINISTRATIVE/GRADUATION 2 Hours

TOTAL COURSE HOURS 24 Hours


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