Use Lots of Lists/PEN/NPR
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WRITING USER-FRIENDLY DOCUMENTS

"Use Lots of Lists In Your Letters"


[checkmark]Vertical lists highlight important topics and make it easy for the reader to identify all elements in a series.

Vertical lists are much more appealing visually and easier to read than running text. They make your documents appear less dense and make it easier to spot main ideas. They are also an ideal way to present items, conditions, and exceptions.


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Each completed well drilling application must contain a detailed statement including the following information: the depth of the well, the casing and cementing program, the circulation media (mud, air, foam, etc.), the expected depth and thickness of fresh water zones, and well site layout and design. With your application for a drilling permit, provide the following information:

(a) Depth of the well;

(b) Casing and cementing program;

(c) Circulation media (mud, air, foam, etc.);

(d) Expected depth and thickness of fresh water zones; and

(e) Well site layout and design.


Vertical lists are also helpful in clarifying the chronological order of steps in a process.

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When a foreign student presents a completed Form I-20:

(a) Enter the student's admission number from Form 94;

(b) Endorse all copies of the form;

(c) Return a copy to the student; and

(d) Send a copy to the Immigration and Naturalization Service.

However, you can over-use vertical lists. Remember to use them to highlight important information, not to over-emphasize trivial matters.


[checkmark] Use vertical lists to attract the reader's eye to important information and to break up large pieces of information.

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