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The Information Age has changed our society just as greatly, if not
more than, the Industrial Revolution changed the farming society of
the 1800s. It's a fast-paced, "wired" world, with news flashing
around the world almost instantly, e-mail connecting far-flung correspondents
all over the globe, and information bombarding us from all sides.
Unfortunately, often the information bombarding us is not information
that can help our businesses thrive. We must learn to cultivate
our own methods for staying abreast of developments in our particular
field - and we must learn to ignore information we can't use.
Where to start? The following list of suggested resources is just
that: a starting point. We hope you will use these ideas to develop
and move on to your own, more sophisticated, network of information
resources.
Ten Ways to Stay Informed
- Subscribe to industry or trade publications that focus
on your business - or the business of your clients and customers.
- Join a professional association, chamber of commerce, or
network with other entrepreneurs in similar industries.
- Look for information on the Internet. Watch for opportunities
to interact with business or industry experts in "chat room"
interviews. Put the interviews on your appointment calendar and
be sure to show up.
- Subscribe to Internet newsgroups that focus on your industry.
- Read newspapers - local and national - to track business
trends.
- Talk to your customers and clients. What issues are troubling
them? What is their mission? What factors do they think will affect
their business in the future? Ask yourself, "How might this
affect my business?"
- Invest in training: attend a conference or seminar on a subject
that affects your business. Once there, don't be a wallflower:
Strike up conversations with other participants. If a session
is particularly helpful, go up to the speaker to thank her ...
or add a comment of your own. Ask for her business card. If she
agrees, you'll have a resource who's just a phone-call away when
you need a fast reality-check. Most people are flattered to be
consulted - but remember, their time is valuable, so don't waste
it. Ideally, information exchange should be a two-way street.
Do you have information that might benefit your source? Share
it with her.
- Visit or call your city library - or check out the library
at a nearby college. Find out what resources - periodicals,
newspapers, reference materials - they offer for someone interested
in a business like yours.
- Recognize that at some point you may not be able to know
everything about your business. Learn to use consultants or
hire employees who can compensate for the gaps in your knowledge.
- Cultivate your curiosity. Don't be afraid to try new
things. The most important skill you can develop is not the ability
to remember information, but the ability to seek out and find
the information you need, when you need it, and then use it for
the benefit of your business.
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