Education and Training - ACSC Elective Course Syllabus
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Conflict Management Tools: Negotiation and Mediation Theory and Application
Syllabus developed by: Dr Stefan Eisen Jr.
Course Instructed by: The AFNC teaching team

Description: This highly interactive course develops a critical understanding of and the ability to apply a set of essential conflict management tools. This course develops not only your negotiation and mediation skills, but also improves your ability to critically think about the processes that individuals, groups, and nation-states go through to successfully resolve conflict. Consideration is given to cross-cultural factors, negotiating styles and strategies, and assessment of the involved parties’ negotiating environment (positions vs. interests, etc.). Topics include logic analysis, group problem-solving, interpersonal conflict management, and methods of persuasion. This course is built around faculty and guest presentations, mini-lectures, research, application and assessment exercises, and seminar discussion.

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