The Air University Student Access Issues
FOR THE QUICKEST response to your issue: Please follow the appropriate link below:
Air University Educational Services
The Air University Educational Services (1-800-262-9140) is an educational help desk service that allows customers to submit inquires which are responded to by personnel from the appropriate school or organization. DO NOT contact the 42d Comm Squadron or Air University Public Affairs (AU/PA) for Air University course or password issues.
Community College of the Air Force (CCAF)
For CCAF issues or questions, please visit the CCAF Homepage for help and contact information.
Squadron Officer College (SOC) Distant Learning Program (SOS Course 20 and LDP)
Commercial Phone: (334) 953-1415
To get passwords reset or get user account technical help, visit AU Education Support.
For individual course administrative questions (enrollment problems, course extensions), please E-mail: SOC Distant Learning Support.
Please visit the Blackboard Login Page for help regarding Blackboard.
Air University Online Master's Program
Includes all ACSC and AU Online Master's Programs
Students requiring TECHNICAL support or are experiencing problems with the AU Portal may use the contact information below for assistance:
Air Command and Staff College (ACSC) Technical Support
E-Mail: ACSC Distant Learning Technical Support
Commercial Phone: (334) 953-7032
Air Command and Staff College (ACSC) Student Support
E-Mail: ACSC Distant Learning Student Support
Commercial Phone: (334) 953-7902
Air War College (AWC) Distant Learning Program (non-degree PME only DL course)
E-Mail: AWC Distant Learning Technical Support
Commercial Phone: (334) 953-6093 or (334) 953-5741
Last Updated: 18 April 2014