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see also:
- Behavioral Influences Analysis Center (BIAC)
- psychological operations (PSYOP)
- operations security (OPSEC)
- counterintelligence,
on the AWC Gateway to the Internet
- public affairs & mass media, including
media as instrument of war,
CNN effect,
media agenda setting,
on the AWC Gateway to the Internet
- information theory
- strategic communication
- public diplomacy
on AWC Gateway
- see also perception page, especially memes,
knowledge representation and semiotics
and subliminal perception, priming and
reflexive control
- storytelling (more effective communication), and
Neuro-Linguistic Programming (NLP)
on the AWC Gateway to the Internet
- social and behavioral research, including
comparisons of world cultures at the
Center for Regional and Cultural Studies
- USAF Negotiation Center of Excellence
- motivation
on the Center for Strategic Leadership Studies
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It is a fundamental mistake to see the enemy as a set of targets. The enemy in war is a group of people. Some of them will have to be killed. Others will have to be captured or driven into hiding. The overwhelming majority, however, have to be persuaded.
--- Frederick Kagan, "War and Aftermath," Policy Review, Aug 03
Trying to get people to reason in a way that is not natural for them is like trying to teach a pig to sing. You don't accomplish anything and you annoy the pig.
--- E. Jeffrey Conklin & William Weil
Public sentiment is everything. With public sentiment nothing can fail; without it nothing can succeed. He who molds public sentiment goes deeper than he who
enacts statutes or pronounces decisions. He makes statutes or decisions possible or impossible to execute.
--- President Abraham Lincoln
One cannot wage war under present conditions without the support of public opinion, which is tremendously molded by the press and other forms of propaganda.
--- General Douglas MacArthur
The real target in war is the mind of the enemy commander, not the bodies of his troops.
--- Captain Sir Basil Liddell Hart, Thoughts on War, 1944
The printing press is the greatest weapon in the armoury of the modern commander.... In Asia we were so weak physically that we could not let the metaphysical weapon rust unused.
--- T.E. Lawrence
All truth passes through three stages. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as being self-evident.
--- Arthur Schopenhauer
If a man will begin with certainties, he shall end in doubts. But if he will be content to begin with doubts he shall end in certainties.
--- Francis Bacon
Definitions
- from AFDD 2-5
- Influence operations are focused on affecting the perceptions and behaviors of leaders, groups, or entire populations. Influence operations employ capabilities to affect behaviors, protect operations, communicate commander’s intent, and project accurate information to achieve desired effects across the cognitive domain. These effects should result in differing behavior or a change in the adversary’s decision cycle, which aligns with the commander’s objectives. The military capabilities of influence operations are psychological operations (PSYOP), military deception (MILDEC), operations security (OPSEC), counterintelligence (CI) operations, counterpropaganda operations and public affairs (PA) operations. Public affairs, while a component of influence operations, is predicated on its ability to project truthful information to a variety of audiences.
These activities of influence operations allow the commander to prepare and shape the operational battlespace by conveying selected information and indicators to target audiences, shaping the perceptions of decision-makers, securing critical friendly information, defending against sabotage, protecting against espionage, gathering intelligence, and communicating selected information about military activities to the global audience.
- Comprehensive Assessment of Department of Defense Human Factors Analysis (HFA) Methodologies - Statement of Work
- Director of Central Intelligence Directive (DCID) 7/3 defines HFA as, “The psychological, cultural, behavioral, and other human attributes that influence decision-making, the flow of information, and the interpretation of information by individuals and groups at any level in any state or organization.”
Federal resources
- see also gov/mil cultural awareness resources, at the Center for Regional and Cultural Studies
- Combating Terrorism: Research Priorities in the Social, Behavioral and Economic Sciences (local copy), report of the National Science and Technology Council (NSTC)
- National Security Agency
- Electromagnetic-Space Analysis Center
- Federal Bureau of Investigation (FBI)
- Department of Homeland Security
Toward Effective Global Influence (local copy), by Johnson, Sandia Labs, Mar 2006
- Three weaknesses in current strategies
- Confusion about the target population
- Bi-polar thinking
- Focus on one-way influence
- Toward an Improved Influence Strategy
- Distinguish among terrorists, radical, non-violent Muslims, and broader Muslim communities
- Consider alternatives to bi-polar strategies
- Adopt a customer relationship model for influence, rather than a one-way advertising model
- War of the Words (local copy), by Johnson, page 3 of News & Views, Sandia Labs, Jan 2005
- Four Principles for Success in the War of Ideas
- Be clear about whom you are speaking and avoid viewing populations monolithically
- Be precise in your terms and avoid exaggeration
- Seek to understand alternative viewpoints and show respect for them
- Learn your own blind spots
- National Science Foundation (NSF)
Joint Resources
- see also gov/mil cultural awareness resources, at the Center for Regional and Cultural Studies
- see also media as an instrument of war - especially the transcript of the 17 Feb 06 speech by Sec Rumsfeld pointing out how good the terrorists have gotten at using the media
- JP 3-13.4, Joint Doctrine for Military Deception - formerly JP 3-58
- Joint Information Operations Warfare Command (JIOWC)
- STRATCOM JIOWC fact sheet
- The JIOWC plans, integrates, and synchronizes information operations in direct support of Joint Force Commanders' and serves as the USSTRATCOM lead for enhancing information operations across the Department of Defense.
- Precision Influence Cell
- Joint Warfare Analysis Center (JWAC) - with social scientists and engineers to develop models and methodologies
- Defense Intelligence Agency (DIA)
- Human Factors Analysis Center (HFAC)
- Human Factors Full-Spectrum Project - Statement of Work, for DIA and USSTRATCOM
- The Defense Intelligence Agency’s Human Factors Analysis Center (HFAC) is performing an initial, short-term program designed to fill the existing analytic gap between the analysis of key national leaders and the analysis of key systems operators. USSTRATCOM has CoCom requirements for increased fidelity on individuals and small groups as it moves forward into the realm of IO influence campaigns and Time Sensitive Targeting (TSP).
- Comprehensive Assessment of Department of Defense Human Factors Analysis Methodologies - Statement of Work
- Additionally, the information that supports IO HF analysis can be derived largely from open sources. Open source information exploitation has been identified as severely deficient by various sources, including Commissions on Intelligence Reform, the 2005 Intelligence Reform Act, and the Defense Open Source Council. Development of a repeatable exploitation model in support of IO activities using open source can have immediate and far-reaching positive implications both to IO and other areas of Intelligence Community (IC) interest.
- Information Operations, STRATCOM, and Public Affairs (local copy), by Keeton and McCann, in Military Review, Nov-Dec 2005
- Transforming Military Diplomacy (local copy), by Shea, in Joint Force Quarterly, July 2005
- "Pentagon Funds Diplomacy Effort Contracts Aim to Improve Foreign Opinion of United States," by Merle, Washington Post, 11 June 2005
- The Pentagon awarded three contracts this week, potentially worth up to $300 million over five years, to companies it hopes will inject more creativity into its psychological operations efforts to improve foreign public opinion about the United States, particularly the military.
- "We would like to be able to use cutting-edge types of media," said Col. James A. Treadwell, director of the Joint Psychological Operations Support Element, a part of Tampa-based U.S. Special Operations Command. "If you want to influence someone, you have to touch their emotions."
- He said SYColeman Inc. of Arlington, Lincoln Group of the District, and Science Applications International Corp. will help develop ideas and prototypes for radio and television spots, documentaries, or even text messages, pop-up ads on the Internet, podcasting, billboards or novelty items.
- "What's changing is the realization that in this so-called war on terrorism, this is not a force multiplier; this might be the thing that wins the whole thing for you," said Dan Kuehl, a specialist in information warfare at the National Defense University. "This gets to the importance of the war of ideas. There are a billion-plus Muslims that are undecided. How do we move them over to being more supportive of us? If we can do that, we can make progress and improve security."
Army Resources
- see also gov/mil cultural awareness resources, at the Center for Regional and Cultural Studies
- FM 3-61.1, Public Affairs Tactics, Techniques and Procedures
- FM 46-1, Public Affairs Operations
- FM 90-2, Battlefield Deception as posted by FAS
- 1st Information Operations Command (Land), "chief agent for integrating IO into Army operations"
- US Army Civil Affairs and Psychological Operations Command (Airborne) - Civil Affairs Overview
- 4th Psychological Operations Group (Airborne) - 4th POG
- The Research and Analysis Division of the 4th POG(A), is the only source of finished PSYOP analytical intelligence products that are tailored to the needs of the entire PSYOP community, the geographic combatant commanders, and the intelligence community. [from JP 3-53]
- U. S. Army Research Institute for the Behavioral and Social Sciences
- Foreign Military Studies Office (FMSO)
- Do We Need FA30? Creating an Information Warfare Branch (local copy), by Brown, Military Review, Jan-Feb 2005
- Behavioral Sciences & Leadership at USMA
- How to Win Friends and Influence People: Planning Perception Management at the Division and Corps Level (local copy), by Briand, US Army Command and General Staff College, 2004
- Strategic Influence Operations - the Information Connection (local copy), by Ward, US Army War College, 2003
- The Evolution of Strategic Influence (local copy), by Gough, strategic research project for US Army War College, 2003
- "This paper will examine the evolution of how the U.S. Government and the Department of Defense have organized to conduct strategic influence as an instrument of national power, from the Psychological Warfare Division of World War II, through the Psychological Strategy Board and Operations Coordinating Board of the early Cold War, through the Vietnam years to today. Are they organized effectively today to meet the asymmetric threats of the 21st Century?"
Navy & Marine Resources
Air Force resources
- see also gov/mil cultural awareness resources, at the Center for Regional and Cultural Studies
- AFDD 2-5.3 Public Affairs Operations
- Air Force Center for Regional and Cultural Studies
- Behavioral Influences Analysis Center (BIAC), Air University
- National Air and Space Intelligence Center (NASIC)
- Behavioral Influences Analysis Division
- Department of Behavioral Sciences and Leadership, U.S. Air Force Academy
- Emergent Capability: Influence Operations and the Strategic Airman, by Copelin and Provoncha, in Air & Space Power Journal, Winter 2005
- Influence Operations: Integrated PSYOP Planning, by Szeredy, in Air & Space Power Journal, Spring 2005
- Know Thy Enemy: Profiles of Adversary Leaders and Their Strategic Cultures, from USAF Counterproliferation Center
Influence Operations
Anyone who says flattery will get you nowhere has obviously never received any.
--- Vernon Walters
The real target in war is the mind of the enemy commander, not the bodies of his troops.
--- Captain Sir Basil Liddell Hart,
Thoughts on War, 1944
It is a fundamental mistake to see the enemy as a set of targets. The enemy in war is a group of people. Some of them will have to be killed. Others will have to be captured or driven into hiding. The overwhelming majority, however, have to be persuaded.
--- Frederick Kagan, "War and Aftermath," Policy Review, Aug 03
- see also influence theory
- see also strategic communications
- public diplomacy
on the AWC Gateway to the Internet
- see also persuasion on Communication Skills page of AWC Gateway to Internet
- see also media in new and emerging democracies on Media page of AWC Gateway to Internet
- see also perception page
- see also behavioral influence glossary above, in the Air Force Behavioral Influences Analysis Division briefing
- see also cultural awareness center, especially social & behavioral research
- Foundations of Effective Influence Operations: A Framework for Enhancing Army Capabilities, by Larson et al, RAND report, 2009
- Interest has increased regarding capabilities that may allow the United States to effectively influence the attitudes and behavior of particular foreign audiences while minimizing or avoiding combat. This increase is largely the result of (1) the post-9/11 realization that the U.S. image in much of the Muslim world may be facilitating the mobilization and recruitment of global jihadists and (2) the difficulties that the United States has encountered in promoting stability and political reconciliation in post-war Iraq. Larson et al. aim to assist the U.S. Army in understanding “influence operations,” whose purpose is to persuade foreign audiences. The authors identify approaches, methodologies, and tools that may be useful in planning, executing, and assessing influence operations.
- Virtual Diplomacy Initiative, US Institute of Peace (USIP)
- Getting Inside the Enemy’s Head: The Case for Counteranalysis in Iraqi Counterinsurgency Operations, by Gyves, in Air & Space Power Chronicles, Mar 2006
- Information Operations and Winning the Peace: Wielding the Information Element of Power in the Global War on Terrorism (local copy), by Murphy, Center for Strategic Leadership issue paper, U.S. Army War College, Dec 2005
- "Potential enemy audiences and particularly senior decision-makers should be understood, along with decision-making processes and priorities. If such human factors analysis is not conducted in advance, it is unlikely we can craft … themes and messages that will modify adversary behavior." -- from DoD Information Operations Roadmap [bold emphasis added]
- Whichever news story breaks first will be preeminent, at least initially; therefore publicize anything that lends credence to coalition operations.
- "There is always an informational sequel to a physical act.” Skillful operators should build (a counter response) into strategic design." Establish a counter-disinformation element and ensure it is prepared to respond rapidly. This element should be interagency and multifaceted.
- from IO Sphere
- Operational Net Assessment: A Framework for Social Network Analysis, by Hannan, in IO Sphere, Fall 2005
- Influence Operations: Integrated PSYOP Planning, by Szeredy, in IO Sphere, Summer 2005
- Human Factors: IO With a Personal Touch, by Goldstein, in IO Sphere, Summer 2005
see also Psychological Operations: Principles and Case Studies, ed.s Goldstein and Findley
- Information Operations Doctrine and Non-state Conflict: Shaping the Information Environment to Fight Terrorism and Insurgencies, by Emery, Mowles, and Werchan, in IO Sphere, Spring 2005
- Emergent Capability: Influence Operations and the Strategic Airman, by Copelin and Provoncha, in Air & Space Power Journal, Winter 2005
- Influence Operations: Integrated PSYOP Planning, by Szeredy, in Air & Space Power Journal, Apr 2005
- Know Thy Enemy: Profiles of Adversary Leaders and Their Strategic Cultures, from USAF Counterproliferation Center
- Strategic Influence Operations - the Information Connection (local copy), by Ward, US Army War College, 2003
- The Evolution of Strategic Influence (local copy), by Gough, strategic research project for US Army War College, 2003
- "This paper will examine the evolution of how the U.S. Government and the Department of Defense have organized to conduct strategic influence as an instrument of national power, from the Psychological Warfare Division of World War II, through the Psychological Strategy Board and Operations Coordinating Board of the early Cold War, through the Vietnam years to today. Are they organized effectively today to meet the asymmetric threats of the 21st Century?"
- Use and Abuse of Media in Vulnerable Societies, by Frohardt and Temin, US Institute of Peace (USIP)
- "Mapping the Minds in Iraq's Regime," by William M. Arkin, in the Los Angeles Times, September 01, 2002 - excerpt below
WASHINGTON -- When Vice President Dick Cheney said last week that the United States would "consider all possible options" in defeating Iraq, few knew one of the options was a team of social scientists and mathematicians busily trying to get inside the mind of Saddam Hussein in order to topple him from power. At the core of this secret U.S. effort is "influence net" modeling. In essence, influence nets consist of psychological profiles of political actors and graphic depictions of their relationships. They suggest how decisions are made and implemented. In short, the nets are diagrams of who influences whom, how that influence is exerted and why. In the last decade, intelligence and military analysts have increasingly relied on such tools to support planning, targeting and operations. The problem, says one military proponent of this approach, called "effects-based" warfare, is that "not everything that counts can be counted, and not everything that can be counted counts."
- Planning for Psychological Operations: A Proposal, by Cox, ACSC paper, 1997
- Appendex A - Message Flow
- Appendex B - The Trinity Target Audience
- Appendex C - Target Audience Composition
- Appendex D - Action-Influence Model (AIM)
- Influencing Global Situations: A Collaborative Approach, by Rosen and Smith, in Air & Space Power Chronicles
The authors present an approach to investigating the human decision cycle. Of particular interest for this paper is the decision cycle employed by individuals and organizations during crisis and potential conflict. The collaborative approach described here is especially beneficial in today's world of rapidly evolving, global situations within which U.S. security policies and operational plans are generated. The need for collaborative investigation processes such as the authors' innovative approach, called Influence Net modeling, are discussed.
Influence Theory
- see also info ops theory page, especially
- see also Behavioral Influences Analysis Center (BIAC)
- see also culture research, at Center for Regional and Cultural Studies
see also storytelling on the AWC Gateway to the Internet - "Conveying information in a story provides a rich context, remaining in the conscious memory longer and creating more memory traces than information not in context. Therefore a story is more likely to be acted upon than normal means of communications."
- Stanford University Persuasive Technology Lab
- The Stanford Persuasive Technology Lab creates insight into how computing products — from websites to mobile phone software — can be designed to change what people believe and what they do.
- "Yes, this can be a scary topic: machines designed to influence human beliefs and behaviors. But there's good news. We believe that much like human persuaders, persuasive interactive technologies can bring about positive changes in many domains, including health, business, safety, and education. With such ends in mind, we are creating a body of expertise in the design, theory, and analysis of persuasive technologies, an area called “captology.”
- Working Psychology
- "Since 1997, this site has been devoted to the scientific study and application of psychological influence...and the fields which depend on successful influence for success...."
- Psychological Warfare & PSYOP
The Culture Variable in the Influence Equation, by Rhoads, 2006
- "Some observers believe that cognition, judgment, and influence processes are unique within cultures, and that Western influence research can not supply useful tools for other cultures. The primacy-of-culture perspective calls for an increasing emphasis on culture, for cultural experts as campaign managers, and for the creation of indigenous canons of psychological research, as necessary to the successful exercise of intercultural influence. This paper offers a dissenting view, and calls for a rebalancing of the influence equation where culture is considered one important variable among many. Evidence is presented of persistent over-attribution to culture, of common human cognition, of universal influence tactics, and of successful influence campaigns conducted by agents who are neither indigenous nor cultural experts."
An Introduction to Social Influence - including
- Influencing Transnational Terrorist Organizations: Using Influence Nets to Prioritize Factors, by Fatur, AFIT, June 2005
- Dynamic Influence Nets: An Extension of Timed Influence Nets for Modeling Dynamic Uncertain Situations (local copy), by Haider and Levis, George Mason University, presented at 2005 DODCCRP conference
(presentation slides)
- Thinking Straight: Cognitive Bias in the US Debate about China (local copy), by Kerbel, in Studies in Intelligence, Vol. 48, No. 3, 2004 - discusses the "illusions of influence" which come from over reliance on linear thinking
- AFOSR Conference on Culture and Adversarial Modeling, Nov-Dec 2005
- Social Networking Analysis: One of the First Steps in Net-Centric Operations (local copy), by Edison, in Defense Acquisition Review Journal, Aug-Nov 2005
- Modeling Transnational Terrorists' Center of Gravity: an Elements of Influence Approach, by Hetherington, AFIT, Mar 2005
- Planning for Psychological Operations: A Proposal, by Cox, ACSC paper, 1997
- Appendex A - Message Flow
- Appendex B - The Trinity Target Audience
- Appendex C - Target Audience Composition
- Appendex D - Action-Influence Model (AIM)
- Know Thy Enemy: Profiles of Adversary Leaders and Their Strategic Cultures, from USAF Counterproliferation Center
- Social Influence Network Theory: Toward a Science of Strategic Modification of Interpersonal Influence Systems, by Friedkin, U. of Calif.
- Influence Theories, by Walker, Oregon State University
- Cognitive Dissonance Theory
- Social Influence
- Social Judgment Theory
- Elaboration Likelihood Model
- Theory of Reasoned Action
- NLM abstract of "Attitude change: persuasion and social influence", by Wood, in Annual Review of Psychology, 2000
- This chapter reviews empirical and theoretical developments in research on social influence and message-based persuasion. The review emphasizes research published during the period from 1996-1998. Across these literatures, three central motives have been identified that generate attitude change and resistance. These involve concerns with the self, with others and the rewards/punishments they can provide, and with a valid understanding of reality. The motives have implications for information processing and for attitude change in public and private contexts. Motives in persuasion also have been investigated in research on attitude functions and cognitive dissonance theory. In addition, the chapter reviews the relatively unique aspects of each literature: In persuasion, it considers the cognitive and affective mechanisms underlying attitude change, especially dual-mode processing models, recipients' affective reactions, and biased processing. In social influence, the chapter considers how attitudes are embedded in social relations, including social identity theory and majority/minority group influence.
- click on "Related Articles" link in upper right hand corner of above abstract at NLM to view list of many influence-related articles
- What is Information Warfare?, by Borden, Air & Space Power Chronicles, 1999 - with formulas
- see also Bayesian inference net
Influence History
- The Evolution of Strategic Influence (local copy), by Gough, strategic research project for US Army War College, 2003
- "This paper will examine the evolution of how the U.S. Government and the Department of Defense have organized to conduct strategic influence as an instrument of national power, from the Psychological Warfare Division of World War II, through the Psychological Strategy Board and Operations Coordinating Board of the early Cold War, through the Vietnam years to today. Are they organized effectively today to meet the asymmetric threats of the 21st Century?"
PsyWarrior.com
- with a great deal of history articles/resources relating to psychological operations and influence efforts in particular - look in both the History section AND the Links section - Links section has leaflets used in several wars, as well as articles such as Joseph Goebbels' Principles of Propaganda
- Powers of Persuasion: Poster Art from WW II, National Archives
- German Propaganda Archive, Nazi and East German Propaganda
- How to Win Friends and Influence People, by Dale Carnegie, 1936
- The Prince, by Niccolo Machiavelli, 1515
Influence Tools
- see also storytelling at the Air War College Gateway to the Internet
- see also metaphors at the Air War College Gateway to the Internet
-
YouTube War: Fighting in a World of Cameras in Every Cell Phone and Photoshop on Every Computer (local copy), by Dauber, Strategic Studies Institute, Nov 2009
- Stanford University Persuasive Technology Lab
- The Stanford Persuasive Technology Lab creates insight into how computing products — from websites to mobile phone software — can be designed to change what people believe and what they do.
- "Yes, this can be a scary topic: machines designed to influence human beliefs and behaviors. But there's good news. We believe that much like human persuaders, persuasive interactive technologies can bring about positive changes in many domains, including health, business, safety, and education. With such ends in mind, we are creating a body of expertise in the design, theory, and analysis of persuasive technologies, an area called “captology.”
- Sandia National Labs
- Los Alamos National Lab
- Understanding and Using SIAM (local copy), by Sands and Hayes, Naval War College - discussing the SAIC tool called Situational Influence Assessment Module (SIAM)
- Influence Net Modeling, SAIC site - includes software (such as SIAM) to help
- Introduction to Influence Net Modeling
- "Influence Net modeling has been developed to assist you in sorting and assessing uncertain information to: "
- Analyze the multi-discipline issues of cause and effect;
- Focus resources on highly leveraged areas for action;
- Identify the likelihood of events;
- Determine courses of action to influence outcomes; and
- Integrate the opinions of experts from diverse fields of study.
Community Tool Box, National Park Service - includes tools such as
- Consensus building
- Networking
- Focus groups
- Press conferences
- Group mapping
- and many more - with sections for each tool on "use it if ..." and "forget it if ..."
Marketing and Advertising
- Enlisting Madison Avenue: The Marketing Approach to Earning Popular Support in Theaters of Operation, by Helmus et al, RAND monograph, 2007
- Virtually every action, message, and decision of a military force shapes the opinions of an indigenous population: strategic communication, treatment of civilians at vehicle checkpoints, and the accuracy or inaccuracy of aerial bombardment. Themes of U.S. goodwill mean little if its actions convey otherwise. Consequently, a unified message in both word and deed is fundamental to success. Business marketing practices provide a useful framework for improving U.S. military efforts to shape the attitudes and behaviors of local populations in a theater of operations as well as those of a broader, international audience.
- Undercover marketing - Wikipedia entry - "also known as buzz marketing, stealth marketing, or -- by its detractors -- roach baiting"
- guerrilla marketing - at SourceWatch
- buzz - at SourceWatch
- "buzz" marketing search results
- Improving Information Operations with a Military Cultural Analyst (local copy), by Rogers, SAMS paper, Jan 2005 - includes chapter focused on the marketing model
- The process developed in the marketing industry has been tested and proven to work in achieving the very effect that information operations attempt to produce – changing relative perceptions to influence a target audience and elicit specific behavior. Therefore, it would be irresponsible not to study the marketing model within the context of understanding its characteristics, and which, if any, of those characteristics might be transferable to a military information operations setting.
- Marketing: An Overlooked Aspect of Information Operations (local copy), by Trent and Doty, in Military Review, Jul-Aug 2005
- "Defeating enemy formations on the field of battle is merely the first, and often the easiest, phase of a military operation. Ultimate success (accomplishing the political goals of the National Command Authority) hinges on a successful post-high-intensity conflict occupation in which the population comes to accept the new state of affairs. In all phases, understanding and influencing the people is critical to reducing the cost of victory in terms of lives, dollars, and time."
- Advertising Primer, from SBA
- MIT Marketing Courses
- Wharton Marketing, U. of Penn.
- marketing theory - internet search
- advertising theory - internet search
Propaganda and Counterpropaganda
A lie can travel halfway around the world while the truth is putting on its shoes.
--- Mark Twain
- see also blogs and discussion groups
- see also persuasion on Communication Skills page of AWC Gateway to Internet
- see also Conflict of Perception or Peception Warfare
- Definitions, from DoD Dictionary
- propaganda - (DOD) Any form of communication in support of national objectives designed to influence the opinions, emotions, attitudes, or behavior of any group in order to benefit the sponsor, either directly or indirectly.
- black propaganda - (DOD) Propaganda that purports to emanate from a source other than the true one.
- grey propaganda - (DOD) Propaganda that does not specifically identify any source.
- white propaganda - (DOD) Propaganda disseminated and acknowledged by the sponsor or by an accredited agency thereof.
- counterpropaganda operations - (DOD) Those psychological operations activities that identify adversary propaganda, contribute to situational awareness, and serve to expose adversary attempts to influence friendly populations and military forces.
-
YouTube War: Fighting in a World of Cameras in Every Cell Phone and Photoshop on Every Computer (local copy), by Dauber, Strategic Studies Institute, Nov 2009
- China's Propaganda and Influence Operations, Its Intelligence Activities that Target the United States, and the Resulting Impacts on U.S. National Security (local copy), hearing before the Congressional U.S.-China Economic and Security Review Commission, 30 Apr 2009
- Propaganda: Can a Word Decide aWar?, by Murphy and White, in Parameters, Autumn 2007
- Iraqi Insurgent Media: the War of Images and Ideas - How Sunni Insurgents in Iraq and Their Supporters Worldwide are Using the Media, by Kimmage and Ridolfo, RFE/RL Special Report, 2007
(local copy, 6.5 Mb - if you are unable to access above URL) {Copyright (c) 2007. RFE/RL, Inc. Reprinted with the permission of Radio Free Europe/Radio Liberty, 1201 Connecticut Ave., N.W. Washington DC 20036}
- Storytelling and Terrorism: Towards a Comprehensive 'Counter-Narrative Strategy' by Casebeer and Russell, in Strategic Insights, Mar 2005 (Local Copy)
- RL32750 - Public Relations and Propaganda: Restrictions on Executive Agency Activities (local copy), Congressional Research Service (CRS) report
- from IO Sphere
- 24 Oct 2001 DoD Background Briefing on Enemy Denial and Deception
- "Third World, First Threat," in Letters from Lexington, by Noam Chomsky, 1993
- "A principle familiar to propagandists is that the doctrines to be instilled in the target audience should not be articulated: that would only expose them to reflection, inquiry, and, very likely, ridicule. The proper procedure is to drill them home by constantly presupposing them, so that they become the very condition for discourse."
- Propaganda Analysis Home Page, including techniques and history
- Powers of Persuasion: Poster Art from WW II, National Archives
- DoD Dictionary defines grey propaganda as "propaganda that does not specifically identify any source"
- Information War - Cyberwar - Netwar, Chapter 6, Battlefield of the Future, including discussion of propaganda and infopropaganda
- German Propaganda Archive, Nazi and East German Propaganda
Deception
All warfare is based on deception.
--- Sun Tzu
- see also Deception Detection on AWC Gateway to Internet
- see also Conflict of Perception or Peception Warfare
- Definitions
- deception - (DOD dictionary) Those measures designed to mislead the enemy by manipulation, distortion, or falsification of evidence to induce the enemy to react in a manner prejudicial to the enemy's interests. See also counterdeception; military deception.
- counterdeception - (DOD dictionary) Efforts to negate, neutralize, diminish the effects of, or gain advantage from a foreign deception operation. Counterdeception does not include the intelligence function of identifying foreign deception operations. See also deception.
- military deception - (DOD dictionary) Actions executed to deliberately mislead adversary military decision makers as to friendly military capabilities, intentions, and operations, thereby causing the adversary to take specific actions (or inactions) that will contribute to the accomplishment of the friendly mission. Also called MILDEC. See also deception.
- deception action - (DOD dictionary) A collection of related deception events that form a major component of a deception operation.
- deception concept - (DOD dictionary) The deception course of action forwarded to the Chairman of the Joint Chiefs of Staff for review as part of the combatant commander's strategic concept.
- deception course of action - (DOD dictionary) A deception scheme developed during the estimate process in sufficient detail to permit decisionmaking. At a minimum, a deception course of action will identify the deception objective, the deception target, the desired perception, the deception story, and tentative deception means.
- deception event - (DOD dictionary) A deception means executed at a specific time and location in support of a deception operation.
- deception means - (DOD dictionary) Methods, resources, and techniques that can be used to convey information to the deception target. There are three categories of deception means: a. physical means. Activities and resources used to convey or deny selected information to a foreign power. b. technical means. Military material resources and their associated operating techniques used to convey or deny selected information to a foreign power. c. administrative means. Resources, methods, and techniques to convey or deny oral, pictorial, documentary, or other physical evidence to a foreign power.
- deception objective - (DOD dictionary) The desired result of a deception operation expressed in terms of what the adversary is to do or not to do at the critical time and/or location.
- deception story - (DOD dictionary) A scenario that outlines the friendly actions that will be portrayed to cause the deception target to adopt the desired perception.
- deception target - (DOD dictionary) The adversary decisionmaker with the authority to make the decision that will achieve the deception objective.
- The Truth is out there: Responding to Insurgent Disinformation and Deception Operations (local copy), by Dauber, in Military Review, Jan-Feb 2009
- Hizballah: Deception in the
2006 Summer War, by Acosta, in IO Sphere, Winter 2008
- The Tao of Deception: Unorthodox Warfare in Historic and Modern China, by Sawyer, pub. by Basic Books, Jan 2007
- A Primer For Deception Analysis: Psychological Operations’ Target Audience Analysis, by Stroh and Wendell, in IO Sphere, Fall 2007
- Chinese Strategic Power: Myths, Intent, and Projections, by Sawyer, in Journal of Military and Strategic Studies, Winter 2006/07, Vol. 9, Issue 2.
- Creating a new Reality: Information Age Effects on the Deception Process, by Webb, SAASS paper, June 2006
- Foreign Denial and Deception: Minimizing the Impact to Operational Intelligence (local copy), by Cyr, Naval War College paper, 2002
- Formal Methods of Countering Deception and Misperception in Intelligence Analysis (local copy), by Pope et al, presented at the 11th International Command and Control Technology Symposium (ICCRTS), 2006 (slides)
- The ability of these formal models to mitigate attempted deception by an adversary is affected by many factors, including the choice of analytical model, the type of formal representation used, and the ability to address issues of source reliability and information credibility. This paper discusses how the use of Subjective Logic and the modelling approach known as the Analysis of Competing Hypotheses using Subjective Logic (ACHSL) can provide a level of protection against attempted deception and misperception.
- JP 3-13.4, Joint Doctrine for Military Deception - formerly JP 3-58
- FM 90-2, Battlefield Deception as posted by FAS
- OPNAVINST S3433.1 Military Deception (MILDEC)
- Deception 101 - Primer on Deception (local copy), by Caddell, Strategic Studies Institute, Dec 2004
- Strategic Deception in Modern Democracies: Ethical, Legal, and Policy Challenges (local copy), by Pumphrey and Echevarria, briefing at SSI conference
- Unweaving the Web: Deception and Adaptation in Future Urban Operations, by Gerwehr and Glenn, RAND report, 2003
- Deception - Magic! (local copy), by Davis, in Military Review, Sep-Oct 2002
- 24 Oct 2001 DoD Background Briefing on Enemy Denial and Deception
- Deception, Newsletter No. 3-88, Army CALL
- Maintaining Credibility Within Military Public Affairs While Preserving and Participating in Military Deception, DoD Joint Course in Communication
- Detecting Online Deception and Responding to It (local copy), by Rowe, Naval Postgraduate School
- Military Deception: Hiding the Real - Showing the Fake (local copy), by Johnson and Meyeraan, Joint Forces Staff College, Mar 2003
- But even a technologically advanced nation like the United States is susceptible to deception. Analysis of friendly and enemy deception techniques in Operations DESERT STORM and ALLIED FORCE shows the main U.S.vulnerabilities to include its insatiable appetite for “news,” the lack of deception-detection expertise in the military, and the tendency to believe that technological advancements make a nation deception-proof. Therefore, the key to mitigating the U.S. vulnerabilities to deception lies in educating the media about the military and common deception practices, giving the military intensive deception-detection training, and abandoning the notion that technological advancement inoculates against deception.
- A Short Course on Software-Based Deception and Counter Deception (local copy), Aug 2003 presentation by Michael, Naval Postgraduate School
- Principles of Deception
- Aimed at the mind of the opponent
- Aim is to make the opponent act
- Coordination and centralized control
- Preparation and timing
- Security
- Credibility and confirmation
- Flexibility
- Confronting Cyberterrorism with Cyber Deception (local copy), thesis by Tan, Naval Postgraduate School, Dec 2003
- Two Taxonomies of Deception for Attacks on Information Systems (local copy), Rowe and Rothstein, Naval Postgraduate School
- Deception for Defense of Information Systems:Analogies from Conventional Warfare (local copy), Rowe and Rothstein, Naval Postgraduate School
- six general principles for effective tactical deception (Fowler and Nesbitt, 1995)
- Deception should reinforce enemy expectations
- Deception should have realistic timing and duration
- Deception should be integrated with operations
- Deception should be coordinated with concealment of true intentions
- Deception realism should be tailored to needs of the setting
- Deception should be imaginative and creative
- taxonomy of kinds of deception (Dunnigan and Nofi, 2001)
- Concealment (“hiding your forces from the enemy”)
- Camouflage (“hiding your troops and movements from the enemy by artificial means”)
- False and planted information (disinformation, “letting the enemy get his hands on information that will hurt him and help you”)
- Lies (“when communicating with the enemy”)
- Displays (“techniques to make the enemy see what isn't there”)
- Ruses (“tricks, such as displays that use enemy equipment and procedures”)
- Demonstrations (“making a move with your forces that implies imminent action, but is not followed through”)
- Feints (“like a demonstration, but you actually make an attack”)
- Insight (“deceive the opponent by outthinking him”)
- Designing Good Deceptions in Defense of Information Systems, by Rowe, Naval Postgraduate School
- Command Dysfunction: Minding the Cognitive War, by Dahl, SAAS paper
- chapters include - OODA Loop, Normandy Invasion, Battle of the Bulge, and October 1973 War
- appendices include
- Janis Vigilant Problem-Solving Approach
- Bias-Deception Relationships
- Whaley’s Structure of Deception
- Dewar’s Principles and Techniques of Deception
- Deception in Warfare bibliography, Air University Library
- Second World War Deception - Lessons Learned for Today’s Joint Planner - analysis of six Allied deception operationsjccd.html">Joint Camouflage, Concealment, and Deception Program (JCCD)
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- Denial and Deception Course, Fort Huachuca
- Say Not to Say - New Perspectives on Miscommunication, including chapter on "Deceptive Miscommunication Theory (DeMiT): a New Model for the Analysis of Deceptive Communication"
- A Cognitive Model for Exposition of Human Deception and Counterdeception (local copy), Technical Report 1076, Oct 1987, SPAWAR Systems Center (SSC), U.S. Navy
- Sissela Bok. Lying: Moral Choice in Public and Private Life (New York: Vintage Books, Second ed., 1999)
Books & Monographs
- see also books on USAF Negotiation Center of Excellence
- see also books on Air Force Center for Regional and Cultural Studies
- Simple Models to Explore Deterrence and More
General Influence in the War with al-Qaeda, by Davis, RAND report, 2010
- "Simple, conceptual models can be used to help guide thinking about how to deter or to otherwise influence potential, actual, or disengaging terrorists and the many people who support their organizations directly or indirectly. Deterring terrorism is best approached as part of a broad effort to influence all elements of a terrorist system, and simple, conceptual models of decisionmaking can help in understanding how to affect others' behavior. The paper lays out a theory of how to use influence (including deterrence) to affect elements of a terrorist system, touching on root causes, individual motivation, public support, and likely factors in the decisionmaking of terrorist organizations."
- "In the Same Light as Slavery" - Building a Global Antiterrorist Consensus (local copy), ed. by McMillan, NDU, 2006
- Information Operations: Putting the "I" back into DIME (local copy), by Steele, Strategic Studies Institute (SSI), Feb 2006
- Carrots or Sticks? Libya and U.S. Efforts to Influence Rogue States (local copy), by Calabrese, in Strategic Insights, Nov 2004
- Nisbett, R. (2003). The Geography of Thought: How Asians and Westerners Think Differently… and Why
- Dynamic Social Network Modeling and Analysis: Workshop Summary and Papers, ed.s Breiger et al, pub. by National Academies Press, 2003
- Cialdini, R. B. (2001). Influence: Science and practice, 4rd Ed. Glenview, IL: Scott, Foresman.
- Shavitt, S., & Brock, T. C. (1994)(Eds.), Persuasion: Psychological insights and perspectives. Pacific Grove, CA: Brooks/Cole.
- from RAND
- The Global Technology Revolution 2020, In-Depth Analyses: Bio/Nano/Materials/Information Trends, Drivers, Barriers, and Social Implications, by Silverglitt et al, RAND Technical Report, 2006
- Dissuading Terror: Strategic Influence and the Struggle Against Terrorism, by Cragin and Gerwehr, RAND, 2005
- Louder than Words: TACIT Communication in Internaltional Crises, by Arquilla, RAND, 2004
- The Zapatista "Social Netwar" in Mexico, by Ronfeldt, Arquilla, Fuller and Fuller, RAND, 1998
- Thinking about opponent behavior in crisis and conflict : a generic model for analysis and group discussion, by Davis and Arquilla, RAND, 1991
- Reality and Belief in Military Affairs : A First Draft (June 1977), by Goldhamer, RAND, 1977
- "... the author discusses the factors and circumstances that influence the assessment process, and the role of manipulation and deception in shaping images of the enemy and the self in military affairs."
- How to Win Friends and Influence People, by Dale Carnegie, 1936
- The Prince, by Niccolo Machiavelli, 1515
Links
- Information/Influence Operations at Small Wars Journal
ChangingMinds.org - "largest site in the world on all aspects of how we change one another's minds. There are already around 1800 pages here, with much more to come!"
Essays and Arguments: A Handbook on Writing Argumentative and Interpretative Essays, by Johnston, May 2000, in public domain
Primer on Persuasion and Influence
Persuasion Context - theories page, U. of Ky
Argumentation-Persuasion: Logic in Argumentative Writing, Purdue Online Writing Lab
- Stanford University Persuasive Technology Lab
- The Stanford Persuasive Technology Lab creates insight into how computing products — from websites to mobile phone software — can be designed to change what people believe and what they do.
- "Yes, this can be a scary topic: machines designed to influence human beliefs and behaviors. But there's good news. We believe that much like human persuaders, persuasive interactive technologies can bring about positive changes in many domains, including health, business, safety, and education. With such ends in mind, we are creating a body of expertise in the design, theory, and analysis of persuasive technologies, an area called “captology.”
- Influence at Work - the Psychology of Persuasion - including quiz to find your iNfluence Quotient (NQ)
- Global Network Terrorism: - I. Sacred Values and Radicalization, II. Comparative Anatomy and Evolution (local copy), by Scott Atran, National Security Council briefing, White House, 28 Apr 2006
-- see also other terrorism materials by Atran
- The Society for the Study of Artificial Intelligence and Simulation of Behaviour (SSAISB)
- Neuro-Linguistic Programming: A Basis for Language Learning, by Love, in The Journal of the Imagination in Language Learning and Teaching
Some NLP Presuppositions
- The map is not the territory. [Our senses filter everything we experience.]
- What you believe either is true or becomes true.[Perceptions are individual and influence behavior.]
- The mind and the body affect each other.[Thought, emotions and behavior are interconnected.]
- Knowing what you want helps you to get it.[Identify your goals and break them down into manageable tasks.]
- The meaning of your communication is the response you get.[Communication is not your intention; it is an experiential process.]
- There is no failure, only feedback.[Stop blaming yourself if something isn't working. Try something else!]
- Communication is verbal and non-verbal.[You are always sending and receiving messages.]
- Modeling excellent behavior leads to excellence. [Find the model and follow the pattern.]
- There is a positive intention behind every behavior.[People respond in the only way they know how at the time.]
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